Employer FLASH: Employer Portal Payment Vendor and Autopay Notice

Beginning March 15, 2025, the payment vendor currently used within our Health Alliance^™ Employer Portals will be changing. Our current vendor, RevoPay, will be discontinuing their services.

The portal will now utilize Epic’s Tapestry Link as the billing vendor. This will not change or interfere with how you log in to your employer portal or the link you select to access your billing today. You will notice a change in the look of this feature, but it will still have the same functionalities you are used to utilizing.

Employers currently enrolled in autopay must re-enroll with Tapestry Link to continue automatically withdrawing premiums each month after March 15, 2025. 

To make this transition easier for employers, we are offering two options for autopay set up:

1. To have us re-enroll in autopay for you, please fill out the attached Automatic Premium Payment Authorization form and return it to [email protected]
2. You may also wait until on or after March 15 – the go-live date for this transition – and re-enroll through your employer portal.
   • Please Note – Enrolling in autopay online through the employer portal does require payment at the time of enrolling.

If you have any questions, please reach out to Client Support at [email protected].