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COVID-19 Vaccine Information

We know you and your employees may have questions about the new vaccine for COVID-19, the disease caused by the novel coronavirus. As your trusted partner in the administration of your health plan, we’re always here to help.

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Member ID Card Change

Qualifying members will receive a new ID card showing providers that their plan has a relationship with First Health® network so certain out-of-network charges may be considered for a discount. ID cards will be mailed out to members as early as Tuesday, December 15.

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Nationcare Member Notification

Due to a market disruption beyond our control, employer groups renewing 2/1/2021 or later will no longer have access to Nationcare.  We appreciate the support you’ve shown by working with Health Alliance as we’ve been moving impacted employer groups to an alternative network.

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Announcing Our New Fitness Allowance Program

We’re thrilled to announce our new Fitness Allowance Program for our Employer Group members in 2021. Our new Fitness Allowance Program gives members up to $20 a month towards the cost of a fitness class or membership at a participating fitness center.

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Announcing Enhancements to Our Employer Group Portal

We’re thrilled to announce new and exciting changes to our employer group portal. Starting today, September 1, you’ll notice a fresh new look to the Forms and Resources page of your portal on The navigation is more user-friendly and the overall experience has been enhanced.

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